DNA ANALYSIS

FAQ

Placing an order

How can I order a DNA analysis?

The DNA analysis is only available on our website. A purchase via other channels is not possible.

 Click here to purchase a DNA analysis.

In which countries is the DNA analysis available?

DNA analysis is available throughout Europe, the United States, the United Kingdom and some other countries. Please send us an email to [email protected] if you want to know if we ship to your country.

Can I give a DNA analysis as a gift?

The registration of your saliva sample is unrelated to the purchase, so you can perfectly give a DNA analysis as a gift to someone. It is important that you keep the order number. The recipient needs it for the registration of the kit.

Can I order more than one DNA-analysis?

You can order more than one DNA-analysis. It is important to keep the order number. You and the other users will need it for the registration of your/their kit.

My DNA kit hasn't arrived, what now?

You can track the status of your order via the track & trace number sent to you. If something seems to have gone wrong, please contact us via [email protected]

DNA sample collection

Is sample collection difficult and painful to do?

By collecting some saliva with a cotton swab on the inside of your cheek, a sample collection is very easy and painless.

Carefully follow the instructions on the online registration page.

What can I do best to take a good sample?

For the best results, it is highly recommended not to eat, drink (except water), smoke or chew gum during 30 minutes before collecting saliva.

Please read the instructions carefully before taking your sample.

How do I register my DNA kit?

The box in which the kit was sent shows a QR code and a link to the online registration page. Scan the QR-code with your smartphone or surf to the website. Fill in the requested details to register your kit. After registration, you will be redirected to the instructions to successfully take your saliva sample.

I forgot to register my kit, what do I do?

Send us an email at [email protected] and we will try to locate your sample. There are no guarantees that we can find your sample and link it to you with enough certainty. When not 100% sure, you will have to ask for a new DNA sample kit.

DNA analysis

Is the DNA analysis scientifically validated?

Our DNA analysis has been developed, checked and validated with the utmost care by our own genetic experts and programmers.

All insights are tested with the available science available via ClinVar, PubMed, …

What is the lead time for a DNA analysis?

Depending on the amount of activity at the DNA lab, the lead time of your DNA analysis can be up to 8 weeks before you receive your results.

Which lab do we work with for DNA analysis?

We consciously chose to work with a lab that is connected to a university hospital. This lab is located in the Netherlands and has the necessary accreditations.

This way you can be sure that everything is analyzed from a scientific point of view.

Does 4Gold use an existing DNA analysis of other parties?

A team of our own experts worked for over a year on the development of a custom DNA analysis tool to convert the raw data into understandable reports.

We only outsource the DNA extraction and the translation of that data into a raw DNA database to the university lab.

I have raw DNA results at my disposal. Can I have them analyzed by 4Gold?

If you already have a raw DNA database, you can have it analyzed by 4Gold. Send an email to [email protected] for more information about the possibilities.

Please note: Depending on the (international) player who provided your raw data, the quality of our analysis can be very limited, so we cannot guarantee complete and correct results.

What is the difference between a DNA analysis at 4Gold and those of others?

Because, apart from the analysis in the lab, we research and develop everything in-house, we offer you interpreted insights and advice validated by our experts. This means you receive a clear and useful report which is easy to understand.

Does DNA analysis provide insight into hereditary diseases?

The DNA analysis tool that analyses genetic data only looks at genes related to sports, health and nutrients.

Does pregnancy influence the analysis and results?

A pregnancy does not affect your DNA results.

Does my DNA change over time?

Your DNA is fixed. Only gene expression can change over time. That is why the information in your raw DNA database is still usable after many years. Keep it at hand if updates are available, because every day new scientific research emerges that provides new insights into genetics and nutrigenetics.

Where can I find my results?

Your reports and raw DNA database will be sent to you by email. Once we receive a response that you have received the files correctly, all files of your DNA will be removed. That’ s why it is important that you save the files properly.

Do I get my raw DNA results?

Together with your DNA reports, you receive a raw DNA data file. We recommend you to keep all your DNA files, especially the raw DNA data file, in a backup location. With this data file, you can easily re-run or update your DNA reports.

Do you also offer coaching based on DNA analysis?

At the moment, we do not offer you coaching based on you DNA analysis. With the report you receive, you can decide which specialist (dietician, physiotherapist, personal trainer, doctor,…) you want to contact to guide you towards a healthier and fitter life.

Do you offer supplements based on DNA analysis?

Currently it is not productionally possible to offer supplements based on your DNA. However, based on the insights obtained, we can tell you whether or not it is appropriate to use certain supplements.

Privacy & safety

Who can access my data?

You have full control over your data. So you decide who gets access to it.

At 4Gold, only our specialists have access to your raw data file and DNA reports to check and validate your results.

What is the best way to store my data?

At 4Gold we choose not to keep your raw DNA results and DNA reports. Keep all your DNA files in a backup location. With your raw DNA data file, the DNA reports can easily be re-run or updated.

Can I share my data with others?

You can share your data, for example, by sending a professional (dietician, physiotherapist,…) who you trust a report with your results.

Does 4Gold do scientific research with my data?

At 4Gold we choose not to do scientific research based on your raw DNA data file.

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